State Farm® Insurance Agent Jim Roebuck

"Customer Service is A+++++++!!!!! Love dealing with Tonya and Melanie, they are a Treat!"

"Good people to do business with."

"We have used Jim's office for our business insurance needs for many years and have always had very professional service. We work with Tonya a lot and she is wonderful!! She goes above and beyond to help us meet the insurance requirements and documentation for our customers. Thank you for taking such good care of us!"

"Have been a client with Roebuck Agency over 10 yrs. Have been with State Farm my entire life, with several different agencies in different states. When it comes to life, you can’t control many aspects due to unforeseen circumstances (including other people rear-ending you!) so we buy insurance. We spend the money on it, even though we hope that what we are insured for never happens. But WHEN it does, THAT’s when you want a HEARING EAR that REALLY understands and is THERE TO HELP YOU! Nowadays, “customer service” doesn’t seem to live up to its name. But I have found unwavering support at Jim and Jaynne Roebuck's agency, as well as from each of them personally. My BEST State Farm AGENCY experience! They are truly, “Like a good neighbor…”"

"Always quick to respond, and very helpful"

"We have had Jim as our agent for several years and highly recommend him and State Farm. Jim is very trustworthy, honest, knowledgeable and accessible. His staff is very professional and friendly. Both Jim and his staff respond quickly to all our questions and always seem very willing to help."

"Great service and always helpful"

"Incredible service! You will feel comfortable and informed working with Jim. If you want the best of the best Jim is your guy!"

"It’s been a pleasure working with Tonya. She navigated me through the whole process and help me understand my policy!! Highly recommend for insurances."

"Tonya was wonderful when setting up my insurance. She was very patient and explained the polices well. I will definitely be using this branch for my future policies!"

"I know that I can call Jim and his staff with any problem or questions and they will take care of it as quickly as possible. They have been fantastic for our family for many years!"

"Three years ago, I met my wonderful agent, Tonya Sell, on a plane ride back to Florida when I was in Springfield, looking to move back to Missouri. That chance meeting developed into a great experience for us as we relocated to the area. Thanks to Tonya Sell and Jim Roebuck, we have great home, auto, business and life insurance….couldn’t be happier 😊. Tonya, you ROCK!!!"

"Jim and his office staff were very cordial, helpful, and especially knowledgeable about Insurance. This was most helpful at a time when I needed new insurance policies. They were very thorough, polite, and friendly. They helped me get discounts and gave valuable advice concerning some sensitive insurance issues. I highly recommend this Insurance Agency."

"Best insurance agent ever! He's like family! We have had him as our agent for over 20 years now. He keeps us apprised of any changes that we need to make and has always made sure that we have the best coverage possible. Would never consider changing."

"This Group of incredible People is l Iike part of my Family I feel so protected by Them they are so Professional and Personable also. They handle all my Insurance needs with out any question hands down the Best Agency."

"One of the best State Farm agents in Springfield! Call him today!"

"I had heard nothing but great reviews before doing business with Jim Roebuck and have not been disappointed in the least. Tanya has been an absolute pleasure to work with. I would highly recommend this agency if you are contemplating a change in your insurance provider."

"Common sense insurance agency. I like to stop by to visit the dog."

"Jim Roebuck and staff, Having been taking care of our insurance needs for over 20 years. Highly recommend them. Friendly staff ."

"The staff went above and beyond for me. Especially Tonya Sell. Hats off to this crew."

"Tonya does a great job of explaining coverages and options without being pushy. Everyone in the office is very helpful."

"Very helpful and very friendly"

"Jim Roebuck has been my agent for years! Jim and State Farm have taken care of all our Insurance needs. I don’t feel anxious or scared to call Jim’s office, when life happens! We have the peace of mind, knowing that when we have the unexpected happen, that State Farm and Jim Roebuck have our backs! The Ladies in the office are easy to talk to and give us that small town feeling…we so appreciate this agent and his office! Thank you, all! Well done!"

"Wonderful agent who, for more than 30 years, has cared for our family. Highly recommend!"

"Always helpful!"