State Farm® Insurance Agent Jim Roebuck

"Jaynee was so helpful and knowledgeable in writing my new policies. She was very attentive in providing the appropriate coverage for my situation, and did it on short notice. I highly recommend this agency."

"We have had insurance with Jim for 30 + years. Everyone is always so helpful and friendly."

"Hats off to Jim and his staff. We went in as possible customers and feel like we left as friends. They made all of our switching insurance companies a breeze. Special thanks to Tonya. She worked with us for a couple hours to secure us some good quotes we switched all home and vehicles today. Our sincere thanks to him and his entire staff for a really pleasant experience."

"Went in to Jim's office today to get some ins quotes. Was greeted warmly by Jim, his dog and staff. We were so surprised and delighted that our friend, Tonya Sell, was on Jim's staff. She patiently worked with us on our home, cars and umbrella policies and got us better coverage than what we had at a total price that was far less expensive than what just our house insurance was on our current policy through a different company. We will definitely recommend them to our family and friends!"

"No matter the reason for our call, Jim and his staff are patient, supportive, and respectful of our needs. No question is off limits and they are always looking out for us to make sure we are protected!! Thank you for always taking care of what we need!"

"Jim and his office staff are impeccable. The level of customer service is unbelievable. A recently introduced me to a roof rider for storm damage. I Haven’t used it yet, but it is comforting to know it is in place. I trust my home and auto with these people. You won’t be disappointed with their level of professionalism mixed with Sincere caring. I would give them six stars if it were available!"

"I've been a landlord for over 45 years. In 2019 I had a bad incident, I didn't know what to do. When I contacted Jim about this incident, he knew what to do. In three days my problem was solver. Thanks Jim."

"We had 3 cars that was severely damaged with a recent hail storm. We was having some issues with our claims Jim stepped in and took care of it right away and had everything squared away within 24 hours. Very impressed with his care and understanding when we was frustrated.Thank You"

"The team here is wonderful. Always super helpful and professional. They also have an office dog!!!"

"The staff here is always willing to go the extra mile. Very prompt and courteous."

"Jim and his team are the best! A very thoughtful and caring team, what impressed me most was the prompt and efficient handling of my claim when I needed it. The claims process was smooth, and the communication was excellent throughout."

"Reliable, always helpful"

"Jim Roebuck is a Fantastic agent for Statefarm! He has helped me through the years SO many times I couldn’t begin to count them. I have been with him for 30 plus years and as long as they’ll have me I will stay with him."

"Excellent customer service! Any questions I had they had the answer waiting for me and they also saved me a solid amount of money!!"

"Jim and his team were able to ask the right questions, do the research and resolve the issue in a timely manner. Highly capable and professional."

"Excellent care, Excellent service, absolutely no complaints."

"My husband and I switched to Joe Roebuck’s office and have been incredibly pleased. We have been working with Jaynne and she has been on top of it with all of our needs and questions. Highly recommend Joe Roebuck’s office!"

"Jim and all the folks in his office are very Professional,and will go the extra mile to take care of Clients needs! Thanks Jim!"

"I recently switched to Car Insurance, and I couldn't be happier with my decision! From the moment I reached out for a quote, the customer service team was incredibly helpful and knowledgeable. They took the time to explain all the coverage options available, ensuring that I understood everything before making a choice. The online quote process was straightforward and user-friendly. I appreciated the transparency in pricing, with no hidden fees or surprises. The policy options were flexible, allowing me to customize my coverage to fit my needs and budget perfectly. Additionally, I love the perks that come with my policy, such as roadside assistance and discounts for safe driving. The mobile app is a fantastic feature, making it easy to access my policy details, file claims, and even get in touch with customer support whenever I need assistance. Overall, I highly recommend Jim roebuck Car Insurance to anyone looking for reliable coverage and excellent customer service. They have exceeded my expectations in every aspect, and I feel confident knowing that I am protected on the road. Thank you, XYZ, for making car insurance a positive experience!"

"Knowledgeable staff, always friendly and prompt service."

"Jim Roebuck has been my auto insurance agent many years. Anytime I’ve ever had a problem he and his staff has been very helpful in resolving my problems and filing claims. I am pleased with the service he has provided me."

"I have been a client of Jim Roebuck for over 20 years going back to my first vehicle as a teenager. There is a reason I have stayed with him even after moving a few hundred miles away. Jim and his entire staff always give you the attention you need. I find them honest and always willing to explain things. They don’t upsell you needlessly and frankly advise you like they would be insuring themselves. Highly recommend Jim and his staff!"

"Changing a vehicle and continuing with Drive Safe & Save on the new vehicle was seamless and super easy! Thank you, Tonya!"

"I've been a customer for over 15 years and they have always been great. The office staff is super helpful and friendly!"

"Customer Service is A+++++++!!!!! Love dealing with Tonya and Melanie, they are a Treat!"